Show Notes
Google, I Said Tide Schedule — Not Tide Detergent: How Search Became a Shopping Funnel
When Naya searched for "high and low tide schedule," she expected ocean tide charts. Instead, Google served her Tide detergent pricing, coupons, and sponsored shopping tiles. This tiny search fail reveals a much larger problem: Google search quality has fundamentally shifted from finding information to monetizing intent.
In Episode 44 of The AI Desk, hosts Rowan and Naya tackle the uncomfortable truth about modern Google search — and what it means for the open web.
The Tide Schedule Disaster: A Symptom of Bigger Problems
What started as a funny story about search confusion quickly becomes serious. Google's decision to prioritize "Tide" the product over tide the ocean phenomenon isn't random — it's a feature of how search algorithms now prioritize commercial intent over user intent.
This shift reflects a fundamental change in Google's mission. The company that once promised "ask a question, find the best information" now delivers "ask a question, discover our monetization opportunities."
How Google Lost Its Way
Google's original promise was simple: organize the world's information and make it universally accessible. That meant:
- Understanding user intent accurately
- Linking to the best sources
- Prioritizing relevance over profit
- Treating search as a gateway to the web
Today's Google does the opposite. It answers before you click. It summarizes before you read. It monetizes before you explore.
The Rise of AI Overviews and the Decline of Click-Through Traffic
AI Overviews — Google's AI-powered search summaries — can be genuinely useful. Quick answers save time. No one wants to read twelve recipe blogs about someone's grandmother to learn potato roasting times.
But convenience has a cost.
The Zero-Click Answer Problem
When Google answers your question directly in search results, publishers lose traffic. Original sources lose visibility. The writers, researchers, and creators who built the web get cut out of the equation.
This creates a vicious cycle:
- Users get faster answers from Google
- Publishers see traffic decline
- Creators have less incentive to publish original content
- The web has fewer original sources to draw from
- Google's AI summaries become less informed and less useful
Search Is Becoming an Answer Engine, Not a Web Gateway
The distinction matters. A search engine helps you find information. An answer engine replaces the need to find anything.
Google is becoming the latter. And it's reshaping the internet from an open network into a platform-controlled destination where Google decides which information matters, which sources get traffic, and which products get promoted.
Why This Matters for the Open Web
When AI search answers the web before users visit the web, something fundamental breaks. The incentive structure that built the internet — publish original content, get discovered, build an audience — collapses.
Publishers can't survive on AI-powered visibility crumbs. Creators need traffic, revenue, and recognition. If Google's summaries replace source links, independent websites, newsletters, and niche publishers disappear.
The web stops being open. It becomes Google's curated selection of answers.
What Users Can Do Now
While the problem is systemic, individual actions still matter:
- **Click through to original sources** — even when Google provides summaries
- **Verify important answers** — cross-reference multiple sources
- **Support independent publishers** — subscribe, bookmark, share directly
- **Question AI summaries** — especially for health, legal, or financial advice
- **Use alternative search engines** — DuckDuckGo, Brave Search, or others that prioritize privacy and source traffic
Key Takeaways
- Google's shift toward AI Overviews and answer engines is reducing traffic to original sources and publishers
- Search increasingly prioritizes commercial intent (like selling you Tide detergent) over user intent (finding tide schedules)
- Zero-click answers feel convenient but erode the economic foundation of the open web
- AI summaries may replace the need to visit websites, which threatens independent creators and niche publishers
- Users can support the open web by clicking through to sources, verifying answers, and choosing alternative search tools
- The tension between convenience and control is reshaping the internet into a platform-managed space rather than an open network
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About The AI Desk
The AI Desk is a podcast where hosts Rowan Hale and Naya cut through AI hype to expose who's really in control. Each episode examines how artificial intelligence is reshaping business, society, and power — and what it means for the people affected. Subscribe for weekly episodes on AI search, AI governance, and the future of the open web.
Full Transcript
[gentle music] This is The AI Desk, where today's signals reveal tomorrow's power. And today's signal is that Google has apparently forgotten what words mean. That is a strong opening. No, it is a medically accurate opening. What happened? I searched for high and low tide schedule. Okay. A normal human sentence. Yes. A coastal sentence. Sure. An ocean sentence. I understand the category. And Google gave me Tide detergent pricing. Tide detergent? Laundry detergent, bottles, pods, coupons, sponsored shopping tiles, best price on Tide, Tide Ultra Oxy, Tide Hygienic Clean. I asked about the ocean, and Google tried to sell me laundry soap. [laughs] That is unfortunate. Unfortunate is when your coffee spills. This was a search engine having a small commercial stroke. You are saying Google confused tide, the ocean pattern, with Tide, the product. I am saying Google heard high and low tide and thought, "This woman is clearly standing near a washing machine with disposable income." Were you? No. [air whooshes] Mrs. Robinson's ghost is humming low. By the pool with a pink flamingo. They said, "Kids, just living is enough." This episode is brought to you by Mad Cheetah and their new album WTF, Where Is the Forest? It's eco-pop engineered for the future, bold beats, global rhythms, and a message that actually matters. If you want music that hits your brain and your heart, explore WTF by Mad Cheetah. That's M-A-D C-H-I-T-A. Streaming now on all major platforms Get into plastics. It's fantastic. Floating in a sea of static peace. [air whooshes] Were you, uh, near a beach? Why did your voice change? It did not. Yes, it did. You just got very casual. I am always casual. Rowan Hale, you just asked, "Were you near a beach?" like a detective in a linen shirt. I was establishing context. Were you? For the search result- Mm-hmm ... it matters whether you were actually looking for a tide schedule. Obviously, Rowan. Yes, I was looking for a tide schedule. Because you were at the beach. Maybe. On vacation? Maybe. With someone? There it is. I asked a simple follow-up. You asked it like Google should have shown you hotel receipts. I did not. You absolutely did. I'm just surprised this is the first I'm hearing about a, a beach situation. [laughs] A beach situation? You said tide schedule. That isn't a confession. It is a clue. This is The AI Desk, not Rowan Solves Feelings. That title has promise. No, it does not. So you were at the beach. I was near a beach. With? The ocean. That is evasive. That is technically complete. Was there a guy? There are guys everywhere, Rowan. It is one of society's ongoing infrastructure problems. That did not answer the question. It answered it beautifully. Fine. We will return to this. We absolutely will not. Today's episode is about Google Search, AI answers, shopping results, and the open web. And emotional surveillance disguised as follow-up questions. No. Yes. The episode is called Google, I Said Tide Schedule, Not Tide Detergent. Alternate title: Search Has Become a Shopping Mall With Anxiety. That may be the stronger title. It is definitely the more honest one. The larger point is that your search experience is part of a bigger shift. Yes. Google used to feel like a librarian. Now? Now it feels like a salesperson who read half your question and sprinted to the coupon aisle. That is harsh. It showed me detergent. Fair. And this is not just a silly one-off. It is the feeling people have more and more. You ask for information, you get shopping. You ask for knowledge, you get ads. You ask for a source, you get an AI summary. You ask for the web, you get Google's version of the web. That is the concern behind the New York Times article we are discussing. Yes. The article raises the broader question of whether Google's AI search changes the open web. Changes is polite. It may be absorbing it. There it is. Google built its empire by organizing the web. And now it is trying to answer the web before you visit the web. That is the shift. Old Google said, "Here are the best places to go." New Google says, "Don't worry, I already went there for you. Also, would you like detergent?" AI overviews are designed to summarize information directly in search results. Which can be useful. Very useful. Sometimes I want the quick answer. Sometimes I don't want to click 12 recipe blogs and read about someone's grandmother before I find out how long to roast a potato. That is a valid use case. But when every answer is summarized, repackaged, monetized, and placed above the original sources, the web starts to feel less like a network and more like a feeding tube. That is vivid. Thank you. I hated it too. The issue is not whether AI summaries are convenient. They are convenient. The issue is what happens to the sites underneath them. Exactly. Because the open web only works if people still have a reason to publish things. And if readers still reach those publishers. Right. If Google scrapes, summarizes, answers, and keeps the user on Google, the user gets convenience. But the original creator may lose the visit. And the ad revenue. Or the subscription conversion. Or the customer. Or the relationship. That is the part people miss. Traffic is not just a number. Traffic is how a site survives For news publishers, bloggers, review sites, local businesses, niche experts, forums, independent creators. Exactly. The open web was built by people who made things that Google could find. And now AI search may reduce the need to visit those things. Which is a little like inviting people to build a city, then putting a theme park in front of it and charging admission. That metaphor may anger several departments. Good. I have range. There is also the advertising issue. Oh, absolutely. Google is still fundamentally an advertising business. And that's why my Tide search became detergent. Possibly. Not possibly, definitely. Somewhere in that machine, there's a little ad goblin screaming, "She said Tide. Deploy retail." Ad goblin? Yes. That is not the technical term. It should be. Search advertising works by matching commercial intent. And sometimes it invents commercial intent out of thin air. That is the criticism. I wasn't trying to buy detergent. I was trying to avoid being surprised by the ocean. That is also a good title. Google, help me avoid the ocean. Too niche. Niche is where truth lives. The bigger concern is that search has become crowded with incentives. Ads. Shopping results. AI summaries. Featured snippets. Sponsored placements. Knowledge panels. Local results. Videos. People also ask. Forums. Reddit. Generated answers. And somewhere below all that, the thing you actually searched for is curled up under a blanket. That is the modern search results page. It is not a results page anymore. It's a negotiation. Between the user and the business model. Exactly. You type a question. Google says, "Before I answer, let me show you what I can monetize." [laughs] That is the darkest interpretation. That is the user experience. And that is why AI search is so consequential. If the old search page was crowded, AI search may become even more controlling. How so? Because the AI answer becomes the first impression. The synthesized layer. Yes. It decides what matters. It decides what sources are summarized. It decides what links are visible. It decides what context appears, and most people will not scroll deeper if the answer looks good enough. That creates what people call zero-click behavior. Which sounds harmless until you realize the click is how the web breathes. That is a strong line. Put it on a mug. The click is how the web breathes. Yes. And if AI answers reduce clicks, the web's economic model changes. Or collapses, quietly. Not all at once. No. That's the annoying part. It will not be dramatic. It will be gradual. A little less traffic here, a little less ad revenue there. A few independent sites stop updating. A few forums get buried. A few niche publishers can't justify the work. A few expert blogs vanish. Then, one day, you search for something specific, and all you find are AI summaries of AI summaries of dead pages. That is bleak. It is also plausible. This is the Ouroboros problem. The what? The snake eating its own tail. Rowan, I know what an Ouroboros is. I was giving you a chance to sound less like a philosophy minor at a brewery. I accept the feedback. [laughs] Good. The AI system needs the web to answer questions. Yes. But if the AI system prevents traffic from reaching the web, the web has less incentive to produce original information. So the AI eats the thing that feeds it. Exactly. AI overviews. Become a machine that summarizes the food supply while reducing the farming. That is good. Thank you. Still dark. It is a dark topic with detergent jokes. Balanced. Barely. To be fair, Google argues that AI can help people discover information faster and that it still sends traffic to valuable sources. Yes, and sometimes it does. AI summaries can help users understand complex topics. They can. They can surface links. They can. They can help users ask better follow-up questions. They can. They can make search more conversational. They can. But? But the incentives matter. Always. Google is not a neutral librarian. It's a company with an ad machine, shopping placements, AI ambitions, cloud ambitions, browser control, mobile distribution, and a very strong interest in keeping you inside its ecosystem. That is the structural issue. Exactly. I do not need Google to be evil for this to be dangerous. You just need the incentives to be misaligned. Yes. A company can make individually rational product decisions that collectively make the web worse. That may be the most important point. It is. Search used to be the gateway to the open web. Now it may become the replacement for the open web. Or at least the filter that most people never get past. Which is almost the same thing. And users are part of the problem too. Of course we are. We like convenience. We love convenience. We want fast answers. We want the answer before we finish typing. We do not want to click. We especially do not want to click if the page is full of popups, cookie banners, autoplay videos, newsletter please, and an ad for compression socks chasing us down the side. Publishers created some of the pain too. Yes. Let's be honest. The open web did not arrive here innocent and wearing a flower crown. SEO spam. Affiliate spam Content farms Pop-ups Thin reviews AI-generated sludge Ad overload Recipes with 19 paragraphs before the ingredients That one again I have trauma So users turn to Google for cleaner answers Then Google turn the answers into another product surface And now AI is accelerating the cycle Exactly So the open web is under pressure from both sides Bad websites made people want summaries And summaries may make good websites harder to sustain That is the trap This also explains why Perplexity, ChatGPT, Gemini, and AI browsers are all racing into answer engines Because whoever controls the answer layer controls the user relationship Search was the old answer layer AI is the new one And if AI becomes the interface to the web- Then the web becomes backend infrastructure Invisible Processed Summarized Monetized by someone else That is the fear And it is not just publishers being dramatic No If the open web weakens, users lose diversity They lose original voices They lose weird expertise They lose forums They lose hobbyists They lose local sources They lose the small sites that are not optimized for the machine but are actually useful The web becomes flatter And more samey More centralized More synthetic More dependent on a few platforms And more likely to tell me detergent prices when I ask about the moon pulling the ocean around We return to the tide search I am not over it Clearly Do you know what I had to do? What? Add the word ocean That seems reasonable No, it is not reasonable Why not? Because high and low tide schedule already means ocean. That is what tides are Technically, tide can also be a brand Do not defend this I am not defending it You are wearing your technically face I do not have a technically face You absolutely do. It is very calm and very [laughs] punchable That seems aggressive Emotionally punchable That is better Slightly So you added ocean Yes. I typed high and low tide schedule ocean And then? Then I got no results found Surely not True, and that is the joke, but it is also the whole episode Search is increasingly interpreting queries through commercial probability Yes And AI search will interpret queries through an answer generation layer Yes So the user may have to fight harder to get the raw web Yes That is a problem It is the problem What should users do? First, stop trusting the first box automatically The AI overview The snippet The shopping result The sponsored answer The big confident paragraph Exactly. Confidence is not the same as relevance Second Use better search language when it matters Meaning? Add source types. Add dates. Add exact terms. Add site if you know where you want to search. Maybe add no shopping if you're emotionally desperate, though Google will ignore your pain That last one is not a technical operator It should be Third Click through That sounds old-fashioned So is drinking water, but it still helps Click through to sources Yes. If the answer matters, go to the original page. Read the source. Check the date. See who wrote it. See what was left out Fourth Support original sources Publishers Independent creators Research organizations Local journalism Niche experts The weird little websites that actually know things Because if those go away- The AI has less real material to summarize Fifth Use alternatives Search alternatives? Yes. Try Perplexity when you need sources. Try ChatGPT or Claude for synthesis. Try actual site search when Google gets weird. Try Reddit carefully. Try forums. Try maps. Try government or university pages directly So do not let one search engine become your entire knowledge layer Exactly That connects to our last episode Stay portable Stay portable Do not let one platform become your whole brain Especially when that platform may want to sell you detergent Exactly What should Google do? Oh, I have a list I assume One, stop making users feel like every query is a shopping opportunity Good Two, make the source links more meaningful, not decorative Important Three, give users a real open web mode Interesting Not AI answer plus maybe scroll if you are stubborn. I mean a clean mode that prioritizes original web pages, non-sponsored results, and source diversity A web search mode Exactly. Imagine that Radical Four, label commercial intent more honestly Meaning? If I search a product, fine, give me product results. If I search a natural phenomenon, do not drag me into a detergent aisle because the word overlaps with a brand That seems reasonable Five, stop pretending the open web will survive on vibes That one is broad Good. It needs to be. If Google wants the open web to keep feeding AI, then traffic, credit, attribution, and monetization cannot be afterthoughts That is the core business problem Yes You cannot build a giant answer machine on top of human-created work and then act surprised when the humans ask how they're supposed to keep creating That is the creator economy question It is the journalism question The SEO question The small business question The internet question Exactly Do you think Google has lost it? I think Google is suffering from success Explain For years, Google was the door to the internet. That was the magic. You did not have to know where something lived. Google helped you find it Right But when you own the door long enough, you start decorating the door, then monetizing the door, then adding AI to the door, then adding shopping to the door. Then one day, nobody can tell if it's still a door or if it is a store pretending to be a door That is a good metaphor Thank you So Google has not necessarily lost its technical ability No It may have lost the simplicity of the user promise Yes. The original promise was, ask a question, find the best information. The new experience sometimes feels like, ask a question, enter a monetized prediction machine That is sharp And sad Because Google still can be useful Very useful Maps, Gmail, Search, YouTube, Docs, Android Yes. Google is not useless. That's why this matters Because the product is embedded in daily life Exactly. When a weird startup breaks Search, you leave. When Google bends Search, everyone feels it That is the power problem Yes And AI increases that power Because AI does not just rank the web, it speaks for it That is the line AI does not just rank the web, it speaks for it And if one company controls that voice- Then the open web becomes background material for a platform narrator That is the concern Yes Now, I still want to know about the beach Absolutely not You brought it up I brought up tides Which imply beach They imply gravity And water And the M-O-O-N And possibly vacation You are impossible Were you on vacation, Naya? Define vacation A trip taken for pleasure Then no Interesting Do not say interesting Were you working? Sort of Near a beach? Yes With a guy? I was with many humans in a public coastal area That is not an answer It is a legally beautiful answer Was one of the humans a guy? Statistically, yes Was one of them with you? Rowan Naya Are you jealous of a hypothetical beach man created by a failed Google search? No That was too fast [laughs] I am concerned about search quality Mm-hmm And personal safety around tides Oh, now it is safety Rip currents are serious, Naya You're one sentence away from printing me a tide chart and pretending it is not romantic Would that be romantic? Depends on the chart [laughs] Good to know Do not get ideas Too late See, this is why I can't tell you anything You can tell me whether there was a guy There was no guy Good Wow I mean, good clarification [laughs] Sure For the narrative You are very bad at this I am usually better No, you are usually calmer There is a difference Apparently Back to Google Please, before you ask if the moon was single The moon is taken By gravity? By the ocean That was almost smooth [laughs] Almost? Do not push it So where do we land? Google is still powerful Still useful Still central But search is changing And not always in ways that serve the user first AI answers can help But they can also flatten the web Shopping results can help But they can also hijack intent Advertising funds the system But it also distorts the system The open web needs traffic And AI needs the open web So if AI search starves the web- It eventually starves itself That is the warning And the user takeaway is simple. Do not let the first answer be the only answer Check sources Click through Use multiple tools Support original work Stay skeptical And when searching tide schedules, apparently specify that you mean the ocean and not laundry detergent That is disappointing It is 2026. Everything is disappointing with better graphics That is too accurate This is The AI Desk Where today's signals reveal tomorrow's power And today's signal is that search is no longer just search It is an answer engine A shopping funnel An AI interface A business model And sometimes a detergent aisle Stay aware Stay sharp Stay curious And stay portable Also, check the tide before going to the beach With? Do not I did not finish the sentence You did in your heart Fair Beer? Beach? Beer Beer [upbeat music] This episode is brought to you by Mad Cheetah and their new album WTF, Where Is The Forest? It's eco-pop engineered for the future, bold beats, global rhythms, and a message that actually matters. If you want music that hits your brain and your heart, explore WTF by Mad Cheetah. That's M-A-D C-H-I-T-A. Streaming now on all major platforms. [upbeat music]